Due to COVID-19, Inner Cycle's studio locations are temporarily closed. However, you can still #loseyourself with us through our online LIVE classes on and off the bike! Click for full schedule.

POLICIES

 

The Wait List

If a class is full you have the option to reserve a spot on the wait list. This is a real reservation and the cancelation policy applies. You must remove yourself from the wait list 8 hours or more prior to class or you will lose the ride if you get added and do not show up.  If you are added to class within 2 hours of class time, you will not lose the ride if you cannot make it, but please let us know so that we can notify the next person in line. We encourage you to use the wait list- it works!

You will be notified by email if you have been added to the class. You may also come down and hop into class if there is an open bike. Open bikes will be released to waiting riders at the start of class. If you are a new rider, please come early to ensure you are properly set up on the bike for your first class.

Cancellation Policy

Cancellations must be made 8 hours prior to the start of class.  If you cancel your reservation within 8 hours of class time or do not show up for a reservation, you will lose the ride. Wait list reservations are treated like real reservations and assume that you will get into the class. Please keep an eye on your email. If you have a wait list reservation, and you get added to the class, the 8-hour cancellation policy applies. If you are on the wait list, but decide to make other plans, please take yourself off the wait list to avoid losing a ride. The ride will be in your account to use another time.

Inclement Weather Policy

Our first priority is the safety of our riders and our instructors. Our second priority is your spin class!  We will use our best judgement and cancel classes with as much notice as possible. We will try to stay open if possible. The online schedule will always be accurate. Make sure you check before you head out for class! If we decide to cancel class, it will show as canceled (marked red) on the online scheduler and we’ll post on our social media pages. Now is a good time to follow us on FacebookInstagram, and Twitter!

If you are concerned about driving conditions, please wait to reserve until you’re sure you will make it. This helps to avoid late cancellations. The 8-hour cancellation policy will still be in effect, rides will not be refunded due to bad weather if class is held.

 

As a reminder, water and salt don’t play well with our floors and equipment. Leave your boots and wet sneakers in the lobby and ride with clean, dry footwear!

 

Ride Cards

The online reservation system makes it quick and easy to reserve your bike. You may purchase single rides, multiple-ride cards, or an unlimited ride contract (3 month minimum). The ride cards typically have a 6-month expiration, but please check the details of the ride card prior to purchase.

To get started, create an online account. Once you have created an account, you can purchase a ride card online, make or cancel reservations, and view your schedule and history.

Get started now, your first ride is FREE!